We operate our own private datacenter space & network from downtown Montreal, Canada. VEXXHOST web hosting is a completely private company and we own and operate all of our hardware, from servers to switches & routers as well as our own BGP network for maximum redundancy.

Our datacenter is one of the highly advanced centers located in Canada, located on a key position to provide the best bandwidth usage regardless of where the client is located. Security is the biggest priority at vexxhost web hosting, we do not permit anyone to access any of our own servers or our clients servers. Air cooling systems are located at key locations to maintain temperatures at a preset temperature as well as the ability to sustain multiple cooling system failures.

Network
Our network is consisted of strictly Cisco hardware only; Cisco has been and continues to be the leader in premium high quality network hardware. Our network infrastructure has been designed to be completely redundant and sustain failures without having our whole network go down. We operate our own BGP network with multiple peering so incase any of them goes down, we have other backup providers to replace them instantly.

Location
The datacenter is located at the IBM tower, second highest skyscraper in downtown Montreal. Any access to the datacenter level is restricted at entrances and elevators using proximity access cards. The datacenter itself is one of the key & important telecommunication centers in Montreal, Canada. It's occupied by tier-1 & premium providers such as Level3, Cogent, Bell, Internap, MCI, Videotron & Tiscali.

Security
Access to any servers is strictly controlled with manned security onsite 24/7. All access & entrance points in the datacenter are monitored by a dedicated internal security consisting of individual card swipes; biometric scanners & color CCTV secure access. Secure coverage of the datacenter spans from the heart of the facility to the outer perimeters of the area.

UPS
All of our main power switchgear can support 133% of the maximum power load in the datacenter, if fully occupied. If our main power supply should fail at anytime, a series of 4 diesel generators seamlessly kick in while power is switched to batteries till the diesel generators are ready, then the power switches over to the generators. Generators can run for 36 hours with on-site fuel loads without being refueled, they can also be refueled at anytime without having to shut them down.

Environmental control
Our air conditioning system is configured with 133% built-in redundancy. Only 75% of the air conditioning units are required to support the heat generated by the servers with the datacenter at maximum occupancy. All systems are fully redundant and configured in a way where global power of air-conditioning units increases after a unit failure to replace the cooling that the failed unit provided.

NOC
Our network operation center monitors and controls all of our servers, it runs minutely checks on all services and ensures everything is working, if anything besides normal response is returned, the issue is reported instantly and escalated to be verified by a system administrator within a minute. This ensures no downtime at all and avoiding extended downtime periods.